The last 2 times I have been to this location I have requested that the back of my Grand Cherokee be cleaned out. As in vacuum for dog hair and wipe down the interior of the windows. For sitting arund for 30 plus minutes I would have expected that. The car wash broke and the Jeep was driven around just wet. On the other hand the staff is friendly and I have not had any other issues. I will probably still go back next time and hope for the back to be cleaned out properly.