I live in Austin, TX and sent flowers to my daughter in a Phoenix hospital. Barb at Four Seasons Flowers & Gifts was outstanding customer service. When the hospital would not accept delivery at ICU, Barb kept me informed by phone until we could make other arrangements. She went out of her way to insure the delivery, she insisted on a more than fair price and was extremely thoughtful throughout the transaction. You want to do business with someone like this.