Needed to make an appointment for our newborn, but no one would answer the phone from 1130am to 1:50pm! All we would get at first was an after hours pick up. Then an 'at lunch' pick up from noon until 130 (even though the machine says they will return from lunch at 1pm.). And I finally gave up when all I would get is a ringing and please hold for 20+ minutes. Ridiculous and avoid. The way their staffing (miss)handles business could be a direct reflection of the doctors..