Maybe I am biased because I am from New England and we have pretty good NY style bagels...but I didn't like the bagels here. After a couple of bites I noticed it had become really flat and didn't have much to it. I had the chive cream cheese and it tasted kind of sour or tart. I ended up wiping most of it off the bagel.
The service was really slow, there was only 2 people ahead of us and we waited a while to get our cream cheese. I wouldn't come back and would rather go to a different bakery or coffee shop nearby.