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| - Before I continue, I would like to say that this review is regarding only the arcade portion of this GameWorks. After hearing everyone's excitement about the new GameWorks opening up and seeing the sign posted inside of TownSquare for over a year, I thought this place was going to be spectacular. I was definitely let down.
First of all, the space for the games is just too small. You could run through them all in just a couple of hours. That is, if you get a chance to play them at all. It's always crowded with so many people and sometimes you'll find parents just taking up the chairs for the games to watch their children play.
Second, not only are the cards/points extremely overpriced for an arcade but, the self help kiosks don't even work and when we went to inform the employees at the ticket counter, they just shrugged and said "They never work".
This brings me to another point, a lot of the games are ALREADY broken! Why pay so much money for all of these points if everything is shut down? Ridiculous.
Lastly, if your children play enough games to earn enough points for a certain prize that they want, don't let them get too excited. A couple of my friends spent just enough money to win enough tickets to get the LEGO pillow that they've been eyeing for a while. As soon as they reached the 1,500 ticket mark, they went to redeem their prize. Then, the employees told them they don't even have the LEGO pillows in stock. Though a few different colors of them were hanging on the walls.
I wish they could just open up a reasonably priced arcade. From now on, I'm sticking to the Pinball Hall of Fame.
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