Called Tom Sarnelli on a Sunday and didn't expect to get a return call until Monday at the earliest. Surprise - Tom called back an hour later and set up an appointment for Monday afternoon. Great service. My husband and I were experiencing an elusive electrical problem between a breaker and outlets. We gave up after two days of trying to figure it out. Tom ID'd the problem and repaired it in less than an hour. That's why he's an electrician and we're not. Thank you, Tom, for your quick response and your professionalism. We highly recommend Southwest Electric.