In my opinion, Great Clips is about a 60/40 chance you'll get a good haircut. My hair is too complicated for great clips but my hubby has been going every so often. He let his hair grow out this summer and needed a more respectable cut.
The woman, I cannot remember her name, but she had dark hair and blonde highlights pretty much cut chunks in his hair and even cut a chunk out of his bangs. She was done in about 2 minutes and we ran out the door. My husband, who never cares about his hair, was horrified. He would have said something to the stylist but was too afraid she would just keep cutting. We had to go to a high end salon to get it fixed since he is in a wedding soon. I think this place is good if you are looking for someone to just shave your head. People with hair beware!