rev:text
| - I have always wanted to try the kamayan, so for my birthday this year, we decided to go. We booked 3 weeks in advance for the Kamayan experience. We realized there was Winterlicious going on when we got to the restaurant. We sat at a reserved table, decorated with banana leaves and coconut cups - that was cute and interesting. Because it was booked in advance, we chose from the menu when we made the reservations already. We constantly saw food being brought out to other tables, and all the staff were too busy serving other tables to serve us. Nobody served us water or asked if we wanted anything to drink from the time we sat down, until we asked the server ourselves. We waited for the food for over an hour - our reservation was at 6:30pm, the food did not come until 7:45pm. We were a party of 6 + 1(a baby), when they finally brought out our food, we realized they gave us 7 portions. Immediately, we notified the server and his response was "You told me 7 people. But that's besides the point, we will take one portion back." How rude, but our food was finally here, we were too hungry to complain. When it was time for dessert, they asked if we had a celebration and we told them it was a birthday. They brought out our dessert, and we put the dessert right in front of me since it was my birthday. However, they forgot to bring out the sparkler candle. When the server brought out the candle, he pulled the dessert closer to himself to light it up, so we left it there in case the sparkler tips over. The rest of the crew joined in to sing us a Happy Birthday song - thank you for that. However, when the song was over, the server asked us "Who's birthday is it?", I said it was mine, and his response was "Seems like it's nobody's birthday." How rude was that comment? It you hadn't pulled away the dessert from me, would it have seem more like my birthday? Overall, we had a terrible first time experience. Food was alright, but we would definitely not come again due to the service that we got. I would recommend to not book the Kamayan during Winterlicious or Summerlicious. Or the restaurant should not have both dinning experience going on at the same time.
|