As soon as we walked in was very helpful. First Coach store I been in where there was more then enough staff to help all the customers. Someone stayed with us during the whole Time to help us pick out gifts. Family purchased 3 purses and 4 wallets during this trip. Very interesting. This one I'm a fan of great service and people were friendly. Yes the place was packed but they still took the time to say hi to everyone and ask everyone if they needed help, and help when they were asked.