I previously had been going to another salon the left my lashes looking awkward and felt prickly. After not being able to get an appointment after many texts and calls, I decided to try Beauty secrets after getting a good referral. I liked the reviews and photos and hoped I'd have a good experience. I was not disappointed! I was promptly given an appointment and they removed the chunky lashes I had on. The environment is very comfortable and clean and I now have beautiful, soft volume lashes! I'm so happy I found them and get compliments all the time. Thank you Heather and team!