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  • I can't recall having a massage that I didn't like before, so this was a first. I can genuinely say that my experience here was subpar from beginning to end. I made an appointment for prenatal massage at this location because it had decent reviews and my usual RMT (at another place) was away on vacation. I arrived early, as requested, to fill out the history questionnaire that didn't appear to be reviewed afterwards by the therapist at all. Like Anna V's experience, the therapist didn't ask me any questions about what I wanted focused on, nor did she pay any special attention to the areas that I indicated in the questionnaire were giving me the most issues. My massage started more than 5 minutes after my scheduled time, yet ended promptly upon the hour. I'm not sure how much experience this therapist had with prenatal massage, but it was definitely the worst of all the massages I received during this and my previous pregnancy. Like Anna V, I was also told to "take your time and leave" at the end of the appointment, however unfortunately the massage left me with what felt like a pinched nerve in my lower back so I could barely get off the table and walking was painful afterwards. I alerted the therapist to this when I made it back to the front reception and she seemed surprised and told me that if it still hurt after a few days(!) to call them back. It's only been a few hours now, but it's still painful. The ironic part is that I wasn't experiencing any lower back pain before getting this massage. Pluses: they have an online booking system and they only charged me an introductory rate (which I wasn't expecting)
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