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| - We visited within a week of our coupon expiring. They denied use of the coupon, which is highly unusual and set a bad tone. The experience was miserable. When you spend $13 a plate at a fast food counter with bare tables, bare floors, cafeteria style service for what's billed as very fine fresh blue fin tuna, your expectations are higher. This is hole-in-the-wall high school cafeteria ambiance. To watch them fill a bowl is to hold your blood over a flame waiting for it to boil. They begin by nearly filling your bowl with rice. In my case, greens, leaving almost no room for anything else. Were I not with a guest, I'd have walked away before the process began. After the rice fills your bowl, they stingily, using the smallest size scoop imaginable, shaking out every piece extending beyond the scoop, and scraping off anything over the top ridge of the scoop, measure out the cheaper filler items and sprinkle them into the bowl. We ordered the large bowl, so what they pinch into your bowl is barely noticeable and adds no flavor or texture. Given the quality and freshness of the tuna, I cannot complain about the portion size of tuna, although you bet your life watching them stingily virtually counting each cube of tuna they put in your bowl, feel cheated. Hotels serve larger portions of high quality tuna poke in an upscale relaxing atmosphere for about $2.00 more. We didn't try every sauce, but their "special poke" sauce tastes like pure soy sauce: pure 100% regular sodium soy sauce. It was like removing the top of a salt shaker and inverting it over your bowl. The owners have no idea how important gracious service is. My guest, less critical than I, said she'd never return. It was unpleasant, run by people who behave as stingy and cheap, and too expensive to enjoy fine blue fin served in a high school cafeteria atmosphere.
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