Well let me start off with- Overrated, overrated, overrated-Every time i'm in this place I wonder why I come. I feel like magically the pizza is going to get better and time and time again i'm disappointed. The place is dirty, the service is dopey...and I don't think there are enough sugar packets to keep the tables from tipping. The pizza is blah....not that i'm a huge fan of Chicago deep dish, but Giordano's, Lou Malnati's does it way better and that isn't even my favorite chicago pizza place (Pequods by the way). When you're standing there looking like a lost orphan and notice that there are several other individuals that look to be in the same state waiting, waiting, waiting....for what??? I've become much less tolerant as of late on waiting, customer service is my pet peeve and if you can't be on time with my order (within reason) then you don't deserve my business...your time is not worth more than mine. I'd prefer to go to Amanos, better pizza by far and very nice people that appreciate your business. No, I do not have any connection with the shop....I wish...but i'd prob be 50 lb heavier-