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  • My mom has been going to this place for over ten years and I've come on and off, during that time, when I've been in a pinch with my nails. Today has absolutely been the worst experience of my nail life with this place. I had to get an old set removed. That was fine. I showed Tommy, the owner a picture of nails I wanted done and he said he thought he could do it and would try. Fine, I give anyone the benefit of the doubt. Firstly, he picks whatever red he wanted to, and doesn't even ask if it's okay. Fine, it can let that slide too. He then proceeds to just complete butcher the design on my finger and looks at me like if I'm crazy for not liking it. I tell him it's fine that I just want the nails all red and that I just wanted to leave, at this point. He acts like if I'm inconveniencing him by having him take the design off the two nails, on each hand that he prepped. Fine, I even let the attitude slide. He then asks me how I know he did it wrong. Now, I'm not a nail tech, but I've had my nails done religiously almost every two weeks for the past 12 years. I've been to nail techs far more talented and in so many different cities that I know when something just doesn't look right. By now I'm offended and just want to be done. He starts to repaint the four nails and doesn't even clean up the rest that he quickly had painted through. Once he's done he's like are they fine. They weren't but I just wanted to leave. My mom looks at them and gets mad for me. $45 for my hands to not even look like mine. The nails are huge, there's black chunks in a few of them, they're not filed properly, I have cuts on my nail beds, and overall it's just really crappy work. I wanted to like them. I wanted to give them another shot. But when a owner's ego is more important than the customer being happy, I draw a line. I won't ever be back here again.
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