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| - I eat the sandwiches here often - they are good quality, decent size, and reasonable price.
One time I really wanted soup. I thought 'hmm, potbelly probably has good soup!' I checked their online menu and saw a decent soup selection, and was particularly interested in the 'loaded potato.' Unfortunately the ingredients aren't listed online (anywhere easy that I could find) so I thought I would go in and ask what was in it.
I went in, got in line, and asked the lady when it was my turn 'what is in the loaded potato soup?' Her response was 'potatoes'. I asked for a bit more detail. She replied that there was a full ingredients list downstairs but it was busy at lunch time and she couldn't go down and get it for me at the moment.
How are the only two options for explaining a menu item either the first ingredient or the entire ingredient list? How is there no in between? I can't imagine going into any other restaurant, asking 'whats in item x', and getting either a 1 or all ingredient answer. I was hoping for the next few ingredients (after 'potato', which was obvious from the name of the soup), to get a sense of what it would taste like. Surely potato wasn't the only main ingredient, because that would just be mashed potatoes, or just...potatoes in water? And 'loaded potato'...what is the potato loaded with! I would have thought a quick glance into the container of soup would have revealed the 2-3 next most common ingredients.
Anyways I ended up ordering the chili, and when I got back to my office and realized they had given me the thai curry instead, which was disappointing, but still quite yummy.
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