I used to love their white house sandwich and came with my family for years. Fast forward to coming in with a friend of color for a sandwich in the afternoon, we are greeted with a gruff "ID's?" that oozed "we don't want you here." I was of age but not planning on drinking. I'd left my ID in the car but this abhorrent "hospitality" was enough to make us leave and never come back. I heard from family their food has gone down in quality so I am glad I'm not missing much. I'll continue recreating my own version of grilled cheese meets Reuben at home.