My recent visit to Hot House was disappointing. I was there for their Wednesday night dinner buffet and had made reservations in advance. We were seated at an odd foldable table covered in multiple black table cloths in the center of the restaurant where the a la carte cakes are displayed; we knew it was off as multiple servers were tripping on our chairs because this table should not have existed.
The buffet menu is almost always the same and yet the quality seems to deteriorate with each visit. Nothing stood out in a positive way. The desserts all looked great, but they were all mediocre (I remember they were amazing in the past). If they weren't too dry, it was too moist, or too sweet.
The reason I've even writing this review is because the service I received from the hostess was awful. When I went in and advised them that I had reservations, she just pointed to a direction as to where to find my table. Luckily for me, I saw my friend standing there, so I knew that was actually my table. Surprisingly, my friend had the exact same experience except he was the first one there and didn't know where the hostess was pointing so he had to go back and ask but no one was around, and then someone asked him if he was lost... I mean... are you serious?
I highly doubt I'll be returning any time soon.