This review is not based on the taste of the product. I'm sure that the rolls taste great. The store smells heavenly when you walk in. I will go back someday soon and actually try a roll. But I say that to say this. We were standing in line to order a couple of rolls on a Friday night and they were busy. Fair enough. You're busy creating delicious desserts for people but the person actually making the rolls was only wearing one glove. I'm ok with that. But when you're only wearing one glove and then get on all fours to get to go bags from under the register, YOU WASH YOUR DAMNED HANDS!
You don't get up off the floor and go back to making and packing cinnamon rolls. Basic sanitary procedures are not being followed where all the customers can see? What's going on in the back?
Seriously tighten this up.