Can't say enough good things about Go Paddle!
Recently had company/family and made reservations to kayak BUT reserved wrong number of kayaks..no problem, difference refunded. Then family wanted two kayaks and two standups,, no problem. Then family decided at last minute they didn't have enough time before airport to go at all. No problem, Go Paddle cheerfully refunded half of deposit.
What a lot of hassle for them!
Moral of story, don't try to second guess and make reservations for what family might want to do.