Flaming Wok lost a customer today. The place is close by work so I always organize group lunches through them. Over the month, they sometimes forgot rice, sometimes charges a "free " item, and they never gives out utensils. Today I did a pickup and they forgot the pancake and plum sauce, pretty important components of a mooshu dish. I called and asked them to deliver since I have a meeting, they played the we don't have a driver card, I asked them to deduct $2, they played the "manager not here card and hang up." So luckily there is the online review community. I would recommend do pick-up from Sumo which is on the same street, and guaranteed much cleaner kitchen and dining room.