| rev:text
| - Update: how convenient of this bartender to not give receipts to the individuals of our group after they've paid. Definitely need to file a dispute somewhere to make sure this doesn't become a common occurrence!
I would have rated this place a 4 stars if it wasn't for the end where our bill was incorrect and the bartenders' (Ryan G.) response was "that's the way it is" just because we are the last ones to leave. We leave a tab open for ourselves (group of 5 people) not for others to charge their shit onto our card and the bartender had no right allowing people to charge onto our card or even to add items that weren't paid for because he couldn't pay attention. Did he pocket cash and we ended up responsible for the two added items, very possible. That constitutes fraud and management should keep a closer eye on this guy. If it's not this guy, then this bar is taking advantage of large isolated groups that come in and adds on items that weren't ordered to increase profit.
We ordered two sex on the beach, a pomagranite punch and a whiskey sour and ordered one water (not bottled) before shift change. Then at the end we ordered two tequila shots, somehow wings and an AMF drink were added to our tab when we decided to leave and close the tab.
I tried ordering my tequila shots earlier in the night, but Ryan was too busy showing some customers what was on his cellphone instead so I left and returned to the counter a bit later for it and to get quarters for the pool table again. I tried to hand him his tip after getting my coins, but he just turned around and walked away after handing me quarters, so it ended up being placed under the rubber mat on the counter. Kind of explains why our tab ended up incorrect because of his negligence and lack of attention or he pocketed the cash that was paid from our other group and decided to use us since we paid with credit. Make sure to keep/ask for receipts if part of your group pays cash.
AGAIN BEWARE of leaving your tab open, for the reasons above which is why I was skeptical at leaving it open in the first place, but since it wasn't busy(Monday evening) I thought we would be ok. How terribly wrong I was. How is it fair to overcharge customers because you couldn't do your job properly?
Pool tables cost $1 each game (uses quarters only or maybe it just works better with coins). We came in a little before 11pm and unfortunately I didn't get the names of the original bartender or waitress. He was great, seem to have a sense of humor from our brief encounter and waitress was good, could have been better, she seemed like she didn't want to be there and didn't seem too happy when I told her my sister was still deciding what her first legal drink should be, it had only been a few minutes since we arrived. She warmed up a bit later and was very attentive, frequently coming back to check up on us and apologized for taking long in bringing my boyfriend the water he requested. Both were definitely better at providing service than Ryan did.
Restrooms were clean, a plus. Large area to hang out and yes a bit smokey. You can smell it once you pass the first set of doors. I may or may not return to this establishment.. since our first experience here turned out like this.
I was really hoping I could come back to this place and take advantage of their loyalty program versus going to PTs/Sierra Gold or all the choices in Downtown area. But there are plenty of other bars with more games and better service around town that will gladly take their customers
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)