I was a long time customer having purchased 4 vehicles from them prior. My wife found her "must" have Santa Fe so I went to take a look and see what deal our salesman CHARLIE would be able to make with us. After l looking at her vehicle she wanted, I was ready to write the check once she made her best deal. This being a used vehicle (used vehicles have wiggle room for negotiation- but with the rocking sale prices these days it is many times cheaper to buy a newer vehicle) My wife started out with an offer and Charlie scoops up the paperwork and tells us we wasted his time and we should of told him up front -walking away laughing...this is after we sat there for over an hour..
So.... going to Nick Chevy the next day I received 2K more on my trade and another 2K in offer cash.
No more Cochran for me. You lost my new car every other year Sale!