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  • I never post reviews but I had to after this experience. I was so excited to try this place because it's close to home, cute and has bubble tea! However, I walked out with a bad taste in my mouth. To start off, they didn't bother to help us figure out a game to play or even ask if we'd like help. Regardless, we struggled on to try a new game. One time we asked to be explained the rules, and the employee who was helping us rushed through the rules as he had the other two employees annoying him (and us) by calling his name, saying "there's an emergency so come quickly" and joking around. Mind you, these two employees were at a separate table (along with the one who got up to help us) playing their own game. Is this normal for this chain? I'm not sure but I won't be going again to find out, because this is Toronto and there's just better Friday night options where customer service is of importance and employees don't play and act this immature on their job. It isn't enjoyable if you prefer good service and common courtesy. 2 stars for the cute venue and wide array of games available.
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