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  • My experience was mixed, falling short where it matters most to me: quality of workmanship. First off, upon meeting the owner, Ray, I was really impressed. Super nice guy and seemed very knowledgeable about these persnickety cars. So I left him my late model BMW sedan for an air-conditioning issue, which I feared was a leaky evaporator. Thankfully it wasn't and they accurately diagnosed the issue as an easily-accessible, broken AC compressor wire under the hood. For a very fair price, his mechanic fixed that wire and another broken wire they discovered near the gas tank. Everything worked great when I picked it up. I did a quick inspection under the hood before leaving, and noticed that the "fixed" wire was not routed the same way it was before - it was now hanging over (but not touching) the exhaust manifold, which gets VERY hot. The mechanic said he would have placed conduit around the wire to protect it, but that he had "run out." Well, OK. Not a big deal, I told him, I have some in my garage at home and would take care of that. Upon opening the hood the next day after a short drive, the electrical tape he had used to wrap the repaired wire was gooey from the heat and, worse, it was now touching the manifold, causing a wee bit of smoke to rise. Upon closer examination, I realized the mechanic had misrouted the wire entirely, removing it from the wire harness brackets on the engine block and AC compressor that are there to keep it away from the exhaust manifold. Did I mention that these exhaust manifolds get VERY hot? Had I not "repaired the repair," the electrical tape and wire insulation would certainly have continued to melt, leaving exposed wire touching the metal manifold. Not good. Of course, after fixing this problem, I immediately went to the back of the car to look at that repair and found the repaired section of wire hanging below the rear bumper cover. Unfortunately, it too had not been placed back into the correct wire harness. Again, had to "repair the repair." Based on my experience, I cannot recommend this shop. BTW, I left a VM message with the owner to tell him what happened and never received an apology or call back.
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