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  • Stopped by to rent a mailbox. The guy behind the counter was very rude during all my interactions, basically acting like it was such a big deal to help a customer at all. For example, when I asked what the rental rates were, he looked up from his newspaper just long enough to wave me towards a stack of sales pamphlets across the room. Worse yet, they don't have an automated system to e-mail their customers when packages arrive (like most other UPS Stores do). I ask if they do text messages. Nope, not that either. Well, can they just call me when a package arrives? The guy gruffly responds: "Other UPS Stores do all that, but we don't, and we don't plan to. You just have to come in and check yourself." Wow. You might want to get with the 21st century. And try to have some pride in your business, even if it's only just enough to offer something resembling customer service. Also, I noticed on the pamphlet that they charge $30/month just to do mail forwarding - not even including the cost of shipping or packaging! Bad attitude and super-expensive? Couldn't get out of that store fast enough.
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