Terrible dining experience at Mistura this past weekend. Slow service. Less than stellar food. And a group of "boisterous regulars" one of whom talked loudly on cellphone for more than 30 minutes unchecked. Sent a polite note to follow up with Mistura and president write back implying I was to blame for our miserable experience because I didn't complain in the moment. He also implied that I was judgemental of their regulars (because I mentioned their baseball caps and sweatshirts) and that their behaviour went unchecked because they are good customers. A word to the wise - be a regular or stay home. Mistura is not interested in your dining experience unless you regularly drop big bucks here.