After reading many positive reviews, I was very excited for my first visit at Crazi Traci's nail shop. I scheduled an 11am appointment and arrived promptly. When I arrived, I was told to have a seat and wait. The woman next to me also had an appointment, hers was at 10:30 and was still waiting when I arrived at 11am. I waited for 20 minutes then decided to walk out. I am completely dissatisfied with this shop. Traci apparently does a great job, but her family is not taking care of her business while she is out on maternity AT ALL.