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  • If I could give them 0 stars I would. They took advantage of my dad. First we went in to activate a phone we just bought since he lost his. They told us he could upgrade for "$150" and said they could save us $20 a month on a plan. Then they gave him accessories for "free". He was concerned about the deal. We went to a Corp Verizon store to find out they charged us an extra $99.99. We had no idea why. He went back to the store the next day. They tried to say he was paying for the accessories which we were told were free. Then they made him pay for all the accessories and paid him the difference. I called there corporate office. They had a manager contact me. After I explained, he said he would give him the 99 fee back. We just left, I looked at his receipt, they did not credit him for all the fees! They still kept $25! That means they stole from a senior citizen! (I should have looked at the receipt before we left) . Don't trust this store.
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