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  • I was switching Homeowner's Insurance after many years and was urged by the new rep to get my wedding ring appraised again since my existing appraisal was 17+ years old. Here is the strange details..I will let you make your own judgment. First of all, as others have indicated, the actually place is enclosed by a locked door with an intercom system. When I finally was let in, I was not met with warmness but a curt woman. I indicated I had made an appointment. After I gave them my credit card to pay for the appraisal, she seated me at a table for about 10 minutes . She also requested my old appraisal from 1994 and took that to the back as well. Upon her return, she told me my appraisal would take 2 weeks to be mailed to my home. When my appraisal finally came, it was lower than my appraisal from 1994! In fact, only $250 more than what we paid for it then. The appraisal pretty much was word for word what was on my original appraisal with asterisks on the bottom indicated information was given by customer's previous appraisal. I was shocked since I would have to use this appraisal for replacement value if ever I were to lose my ring. I did call and talk to the appraisal manager. I was told that the reason my appraisal took so long is that they have 30+ appraisals that were ahead of me and each one takes anywhere from 20 minutes to an hour to complete. Also, that my original jeweler inflated my appraisal to make us feel good about our purchase price. Also, that she could redo the appraisal and make it any it more if I felt like it was too low...Most people, according to her, appreciate a low appraisal so their insurance rates will be lower?? To my amazement, she also claimed they could redo the whole ring for actually $300+ less than what they appraised it at! Let me tell you that the original jeweler we purchased from is a family owned business (Kelvin Schroeder's) ...that still is in business many years later. I have contacted them since this and they too shared my concern that the appraisal came in lower, especially with the cost of gold skyrocketing and the level of my diamond, and size and clarity of my additional marquis. (I would have returned to them to have the appraisal done if we still lived in the area.) I now plan on following up with my original jeweler in Waukesha and get it reappraised.
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