Had lunch at Seven today. Here's my experience at Seven. It started off with the matre-d not able to locate my reservation on their system. He kept asking me my name and I told him that I had booked it on OpenTable. OpenTable actually even sent me a reminder so I know Seven has the reservation. Finally, he located it.
I got there first and waited for my 2 friends to arrive. The waitress came by and checked on me and got me my water and said she'd bring over menus later as she was short on them. Go figure! Short on menus??
My friends finally arrived. We waited for a long while till the waitress brought us menus. We cornered her quickly and ordered our food. Food took about 15 mins to arrive and noticed that other tables that were there earlier than us, did not get their food till much later, like an hour later!!
I ordered the West Coast Chicken Club with the Mushroom Soup. I must say I liked the Mushroom Soup a lot and the sandwich was good. Found the ciabatta bread a little tough to eat. The chicken was moist and the garlic aioli adds to the moistness. My companions ordered the pasta dishes: Butternut Squash Ravioli and the Roasted Chicken Penne. One friend like the ravioli. The other didn't care for the pancetta bacon in her penne.
Then, we waited and we waited for the waitress to come by so that we could pack up some of our leftovers. The waitress finally came, gave us the bill. All this took 1/2 hour!! Gosh, the service sucks here!
Food - so-so
Service - really, really bad!