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| - One of the most terrible ordering experiences in my life. First off, I got a combo for a large pizza with 3 toppings and 3 drinks. When it came to choose the toppings, the older guy serving me kept telling me the meat toppings I picked needed extra charge, which is fine. But when I asked him then could you please tell me which toppings are free? He's like just look on the list it says on there. When I told him it didn't show it on the screen, he kept yelling at me saying just read the screen and walked away. But it clearly did not show it on the screen, I wish I took a picture of it. He came back and I asked him to please list the ones that are free, and he just said rudely to read the screen and walked away again! Rude!
Finally a younger server came over to help and this server patiently listed all the free meat ingredients which turned out to only be bacon and sausages......... Which is weird since we used to order a lot from this Pizza Pizza and chicken/ steak were all included in the combo choices.
Anyways back to the horrible service. So I have finally placed my order - large pizza with chipotle steak, zucchini, and onion. And when I have placed my order there was nobody (that has not been served) in front of me. 15 minutes has passed and suddenly the youger server told me "we are out of zucchini". FIFTEEN MINUTES later.....you are telling me you are out of zucchini?? In which I answered, "wait, so you still have not started my pizza?? I have already waited 15 minutes!" To which he had no answer and made me choose a different topping.
To sum it up, it took a total of THIRTY minutes or more to get my order of ONE large pizza with three toppings according to my receipt. My receipt said 9:12.....I walked out of the door at 9:50 almost 10. Ridiculous!
If service does not improve, doubt we will be returning any time soon.
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