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  • I wish I could give less than a star. We are Saturday and It's Montreal en Lumiere. There's a special Brunch Menu for the occasion. My friend Karine heard good things about La Coupole so we decide to give it a try. We make a reservation for 3. I arrive 10 minutes late, my friends are already at our table. The first floor is completely empty and its 12:40. There around 14 people (approx 5 tables) in the second floor. Our server give us the menu and coffee. We get our appetizer after 25 Min. Its a bit long for smoke salmon and oysters. My oysters are not very cold and only get a piece of lemon and a sour sauce as garnish. Nobody is impress with their plates. We wait another 40 Min to get our second dish. We all ordered egg Benedict and they are all overcooked. So basically not really an egg Benedict. There's a table spoon of hollandaise sauce and the plate is really sad looking. Finally after more than an hour of service we finally get our first glass of water and toast. If you compared it with eggspectation, im telling you, eggspectation is just Wayyy better and you won't feel rip off. At this point I don't even want to complain. We had 2 different server and now the manager is serving us. Its really strange because overall we had 4 different server (3 server and 1 manager) doing the service. The manager took a while before finally taking out finished plates. He made and inappropriate comment to my friend about her not finishing her potatoes that made everybody uncomfortable. My friend told me then that when she arrive 15 min early for brunch the manager told her really seriously to wait outside. when she was about to turn around and leave he told her that it was a joke... so you can have a good picture of the brilliant type of manager running that place. Finally for our last dish, my friend who is a pastry chef got pastries of course. The cake was sooo dry just trying to take a bite was work. our plates once again looked all very sad. the waiters were all trying hard too look very busy with their now 4 tables. We were the 3 of us debating and thinking hard to realize it was all our worst service we ever had. on top of it we all make better food than what we had serve. It was not quality food and we all paid 40$ for that. I SHOULD HAVE READ THE REVIEWS ON YELP! Save your money, nobody deserve that, the service took 2 hours. its is now 3h24 and I feel bad for having paid for that.
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