About: http://data.yelp.com/Review/id/bYWyq_11lS0xLyUffWxXew     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • Where do I start. It was a friend's 30th birthday so we wanted to go somewhere and light up a cigar to celebrate. Given Cutters is one of the few (if not only) indoor cigar smoking bars/options, your hands are kind of tied if you like cigars. I called (at 11pm) before going and was told last call was at 12:30 and the bar closes at 1am. At midnight, the waitress comes around for last call. When I ask what happened to 12:30 for last call, she says that the food and beverage director wants to shut down early - no other reason for the early closing. 20 minutes later, a waitress comes over while we are finishing our cigar and drinks and says, "Alright guys, you have to leave now" and opens the door. If this is customer service, I'd hate to see what customer disservice looks like. I guess paying $15 worth of cutting fees for the cigars we brought with us and purchasing several drinks was not enough to buy good customer service. We were clearly unhappy about the way we were being treated but left anyway. On the way out, the waitress holding the door makes unnecessary comments about our slowness in leaving the bar at 12:20 (which should be open until 1am). The waitress and the food and beverage director proceed to follow us out of the hotel, ask if we were staying there and threatened to have us kicked off the property. The sad part is we had not spoken with the food and beverage director up until this point so instead of inquiring about our displeasure and what happened, he immediately jumps to conclusions. Needless to say, Marriott Charlotte City Center and Marriott's Corporate Customer Service center will be receiving letters regarding this incident and the customer service of its staff. I personally hope Cutters gets what it deserves and closes up. It gives Charlotte entertainment options a bad name and the customer service was the worst I've experienced in a long time. Cutters does not have to worry about my patronage going forward and Marriott should be ashamed to have such poor customer service associated with its brand.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 88 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software