Alrighty, I now officially feel sort of bad about my last review on this place, but it was indeed an honest review that was based on my few experiences at the time. Here is my updated review in which I have been into this store maybe three times in the past six months and the dude I have dealt with here has been generally very helpful.
His knowledge and time that he took with me to figure out various equipment technical details to update my draft system was really appreciated. I also truly appreciated his honesty when he wasn't sure what the correct answer was on the grains I wanted to use for a recipe. I won't hold it against him that he isn't a fan of IPAs either.
Another thing that I would like to mention is that their prices here are right in line if not better than most the popular online homebrew stores and you don't have to pay shipping. I am now back on their bandwagon.