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  • I had a horrible experience with this store. Bought a mattress from this store and later found out that Costco is selling it for the about same price and with free returns, while AZ Mattress is selling it for much cheaper. Furthermore, the mattresses from Costco and AZ Mattress had the law label attach to it, but the mattress from this store doesn't have the law label. Very shady. The box set was creaky and I didn't like the mattress, but could not return it, so I was forced to change to another mattress and box set. This time, the mattress has a tear and a stain while the box set has a huge dent. Makes me wonder if they are really new as the store claimed it to be. The one year warranty that the store provides seems useless as they refused to do anything about the tear, saying that they are already selling the mattress for a very cheap price. I understand that the prices are cheap as their mattresses are overstock. Nevertheless, I don't think any customer would be willing to accept a mattress with defects that he is unaware of when purchasing it. Service was terrible too. My husband had to help to carry up the mattress to the third level even though we paid for delivery. This store is really not trustworthy and I am very doubtful that the mattresses they sell are new.
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