I went in after a horrific color experience at another salon that involved bleach. I wanted a fire engine red but I have black in my hair so when they went to bleach me at the other salon I ended up with two tone pinkish red color that looked like a reverse hombre and horrible on me! So I came here to Hypnotic after being referred by a friend told them what I wanted. One solid color on my head that could still be salvaged for red! And they were so helpful!!! Pam was the stylist who did my hair, she listened to everything I had to say and between her and the man that was there they saved my hair! Also, they didn't over charge me and they even threw in a bottle of red conditioner to help keep my color! Here's some before and after pics