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| - I work kinda late shift, and after getting a customer for an hour and a half, i wanted to order a pizza to eat while i waited. I called them, and while the service was fine, all I ordered was a large pepperoni, and they charged me $20.45. I decided that I was hungry enough, and agreed to use my card to pay. I uncomfortably read out pretty much all my card info to them (and rest assured, i will be checking my charges), and it was then that I found out it would take an hour and 25 minutes to deliver. I have no idea what you need an hour for, but late night delivery should be faster with less customers. The worst part was I found this out after they had all my credit card info, if I'd known the time first, I would've canceled, but with my info, you might as well have called it a hostage situation, When the food arrived 1 hour and 45 minutes later, i was alone and annoyed, so you can imagine my annoyance when i had to direct the driver to my address, even though I had given it over the phone, When he finally got to me, he imprinted my card (now they have image and all its info) and gave me the pizza, which was hot and delicious. I won't harp on the food, but they reallly have to up their service to get me to order again, No matter how good the food is, I'm not risking random charges and waiting 2 hours for a single pizza. Cmon Napoli, you can do better than this.
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