I was going down the stairs and the stairs broke therefore I fell forward and injured myself. After taking my case and sending me to the doctor for over a year I called all the time and they just kept saying they were waiting on their case manager and to continue follow-up and shots from the doctors I was sent to. After a year I finally got a letter saying that they weren't going to take the case and now I am stuffed with over a year of doctor bills that are unpayable in my current condition. Thanks Adam I'll be sure to spread the word.