The food is good. Customer service could use a lot of work. I ordered inside, approximately five minutes after I ordered they informed me they were out of the fish I ordered, no problem. The fish they replaced it with was cheaper, they offered to refund the .50 I declined. I understand mistakes, I wasn't upset. I'm assuming the cook mistakenly made a dinner (4pcs) instead of snack (2pcs). When she was made aware of this, she took out two pieces of fish and closed the box. In my opinion everything up until this point is human error, taking fish out of the box was unnecessary and poor customer service...not taking into account the fact that my order was taken for a fish they did not have nor the additional wait time. I used to frequent this place semi regularly. I probably won't return.