Th lady who owns the Salon seems nice but she had a stylist named Mary who advertises on Groupon and can't keep her schedule straight. I had an appointment for Friday after telling Mary that I was leaving town the next day. She apparently wrote the appointment down for Saturday despite our conversation. When I arrived today the Salon owner called Mary and she insisted the appointment was for the next day. The salon owner did not offer another stylist as she explained that "Mary, handles the Groupons.." If you own the business, and you employ the stylist - it is ultimately YOUR responsibility.