I had a nice conversation with who I am assuming is the owner named Michael. He assured me that his repair people are suppose to be wearing booties, and was going to address the issue. He also assured me that in the future his people will be more transparent with the charges. Their base price is 95 dollars for labor, and he is crediting me back 30 dollars. He also offered to have my rug cleaned, but seeing that I had already cleaned it I refused. The initial experience wasn't great, but Michael has definitely made up for it. For him to reach out to a customer really speaks volumes for him and his company. I would give them another chance! My initial rating was one, but I will change it to 4!
First let me state my dishwasher is fixed. My problem is that the guy charged me $125 for 10 minutes literally! He was in my home for 10 minutes, and charged $125. He left a giant mess behind him. Water all over my floor, and proceeded to walk his dirty shoes through it, and made a nice mess on my kitchen floor and rug, for $125 I would expect him to at least clean his mess up before leaving and not track crap all through my home!! Beware before hiring these people.