Made an appointment on-line. When I arrived they did not have my insurance verified yet. I thought I would have to leave and reschedule. The very pleasant woman behind the counter told me that it was no problem. She explained that if my insurance did not cover it would only cost $210. I agreed to have the work done. They completed the work in the estimated time. When I pick up my Jeep they still were not able to verify my insurance. They told me no problem we will contact you if there is an issue. My insurance contacted me a couple of days later and informed me that I had cancelled my comprehensive insurance on this vehicle 2 years ago. I did not realize that. I called Safelite and paid for my window. Thanks again for the great service!!