My better half had gotten a free night at a NCG (North central group) hotel as part of a door prize for donating platelets. We had friends coming from out of town and figured this was a great way for them to stay near us without having to stay on an air mattress in our living room. I specifically chose this hotel because of its proximity to where I live (Walking distance) I had made a reservation 2 weeks in advance. 3 hours ahead of time I received an email canceling my reservation and telling me the reservation was changed to a completely different hotel. I responded back to the email and NEVER received and sort of follow up.
Disappointing.
Whats worse, is that the other reason I wanted to use this free night stay is because I am looking for a hotel to host my post-wedding guests at.
I can promise you all those rooms will NOT be going to a hotel that is part of the NCG group.