Heard so many good things about this place. Believe me, I was looking forward to loving it. But...it was only ok. Maybe 2.5 stars but definitely not 3 star. Maybe it's because I've lived in NY, Austin, and SF--all places with great sandwich shops--I expect a lot from a "great sandwich"? or because because people rave about it? Maybe everyone who loves it iss right--and tonight was an off night? Turkey avocado sandwich for $10 had chinzy amount of turkey coldcut (not actual turkey, which I expected given how much people love this place), there was a little more turkey on one side but the other had only 1 thin slice of turkey that didn't even reach the side of the bread. Avocado? literally zero--as in zilch--avocado. And the man did not even tell me they were out. Disappointing. The sandwich was dry a bone--toasted bread was too big, and hardly any mayo, only a few pieces of cucumber, and a few crumbles of bacon. The chocolate chip cookie was tiny but very good/homemade. If other people are into it, that's great, but from what I experienced I'm sorry to say it was a real letdown.