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| - I am sad to have to write this review, since I love finding great businesses
and deals to share with friends/family/etc. Unfortunately, I will NOT be
recommending Simplicity Laser to anyone. In fact, I will be warning people
NOT to waste their time and/or money there. I purchased a Groupon about a
year ago for laser hair removal treatments. I have done laser hair removal
before at Advanced Laser Clinics and got awesome results. I have several
friends and family members who have also had laser hair removal done at ALC
as well as other places. All of them have had great results as well. So, I
am no stranger to laser hair removal and how it works. So, my groupon was
for 8 treatments, with 4-6 weeks between each treatment. I spent the last
year of my life driving 40 minutes to and from Simplicity Laser (in
Glendale) every 4-6 weeks. I have been finished with my treatments now for
about a month. I literally can't tell any difference in the amount of hair I
have in the treated area. I will generously say that i have had MAYBE 10-20%
reduction. This is absolutely NOT typical and unacceptable. I mentioned my
concerns several times during my appointments and was blown off each time. I
called to speak to a manager and was told that I should make a "client
review" appointment to discuss my results and a possible resolution. I had
my "client review" today and was basically blown off again, and told that
they weren't going to do anything to help me unless I purchased more
treatments. Basically, this company gets you in the door with, what seems
like, a good deal...and then treats you at a low level on the machine...all
the while trying to sell you more treatments. A good company will treat you
aggressively with the machines, so that you see results. And then you'll
come back to them because they work. I am very disappointed in this company
and their business ethic, customer service, etc.
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