We went in last week to check it out. My kid wanted to try it so we went in today to sign him up. We didn't have a good experience.
First of all, they never answer their phone. I've called multiple times. This alone makes me hesitant to sign up.
The 2 times we've stopped by there have been two girls sitting behind the counter that give off a too cool for you vibe. Not welcoming at all.
We brought in cash to pay and they don't accept cash! What?!?! We were told we have to do automatic monthly withdrawals. I don't understand this at all. By paying cash, we're prepaying for the month. They got their money so what happens after that (miss a class for example) is on us. Payments are due on the first of each month so if we decide to do another month, we'd pay by the first. If we don't pay, no more classes. Seems pretty simple to me. Why not take cash?
Today, the girl said that if we sign up today she needs a 30 day notice at this time if we decide to cancel/not do another month. How would we know that right now? I said I wasn't sure if we were going to do another month at this time because my kid has never done this before. Makes sense to me. She said she'd have to put in my cancellation notice in today then so I wouldn't be charged for next month.
This already sounds like a pain in the ass and all about getting our money. I really wanted to like this place too.