What a let down
I am a gold member and have to travel 3-4 days out of the week and I stay at the holiday inn
I always get excellent service even when I use my points. However I have never felt so uncomfortable than here. They looked at us like it was an inconvenience to be there and using my rewards. Both checking in and checking out. No customer service at all the room felt like it was unfinished and there was still trash on the entertainment center. There was loud banging noises early in the morning. I don't think I will ever stay here again even if its business related. I will rather stay a little farther away then stay here this holiday inn was a huge let down to all the other holiday inns I have been too