I first used Schilling for a tree replacement and monthly maintenance at my old house. When I moved, the tiny back yard in my new house was just dirt and a sad tree so I contacted Schilling for a new design. Sandra and the main landscaper (completely blanking on his name) came out and we worked out a design for what I wanted. Once I got my approvals from the HOA it all went in quickly. There were a couple of small items that needed fixing but they were addressed promptly.
A few months ago the tree that was planted started looking not so hot and one of my plants had died. The plant was quickly replaced with a different type after I called and Sandra tried a few things with the tree and it's coming back nicely. I haven't had need yet of monthly maintenance since the yard is so small and not many weeds find purchase, but I may start again as my garden grows.