I'll start by saying that we used to love Pickle Barrel!
It was a place of comfort food for us.
But...
Last time we ate at this (Centerpoint) location the place was at around 50% capacity yet the food took close to an hour to come out, it arrived cold and not fresh, and not all dishes came out.
We ordered pretty basic dishes mostly, yet they managed to screw it all up.
The hamburger arrived hardly warm, with cold and greasy fries. We asked to change the fries and got the new plate after we finished all our meal. It was still soft and greasy, but at least it was hot. (Had a feeling like they microwaved old fries, actually).
The salad that was supposed to have crispy noodles and nuts came with soggy noodles and hardly any nuts.
The kids' Fajita came with cheese that looked like plastic - all oily on the outside, and hard. Looked like it was standing outside on a warm day. We also ordered a side of mashed potatoes with that, but it never came.
The kids' penne came with no sauce on it, and it also looked like it has been standing under the warmer for a good period of time. When we asked for more sauce they charged us $1 extra.
Overall this experience was very bad, and we will not go there again!
This was the second time we eat at this location and have complaints.