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| - I've been a loyal customer of Starbucks ever since I was a teen. Why? Because they have delicious coffees (hot and cold), delicious snacks (kale chips, creme brulee almonds, Italian black truffle almonds, mini vanilla scones and madeleines), yummy sandwiches (double smoked bacon/cheddar and egg/bacon & gouda with egg/roasted tomato & mozzarella panini with spinach and basil pesto) and last but never least exceptional customer service.
If you experience poor customer service and it's not resolved with the on site manager then write to corporate and you'll be rewarded usually with a free drink. Often if they make a mistake with your drink then they'll let you keep the mistake and make you your correct drink. Also they have a reward system that rewards you on your birthday and gives you freebies the more you visit.
The Starbucks here in Canada are different from the States because here most of the stores don't have a drive through, they're smaller in size and the staff are not as warm. This site however is exceptional because of their enormous and well stocked display cases, large indoor and outdoor seating, the presence of a drive though, and their friendly and efficient staff. I ordered a iced hazelnut with whipped cream and the barista forgot the whipped cream. When I pointed it out he apologized, added the whipped cream and gave me my drink with a warm smile - no muss, no fuss, no evil look, no guilt trip.
This is the best Starbucks hands down in the area.
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